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What You Agree to When You Use Bajiwin

These terms set out the rules between you and Bajiwin for every account action — opening, depositing, withdrawing, and playing. Access and eligibility depend on your local law and the regions where Bajiwin operates, so read this before you start.

Account holders onlybKash, Nagad, Rocket deposits coveredEligibility by local lawSubject to change with notice
Bajiwin What You Agree to When You Use Bajiwin
ACCOUNT AND DATA HANDLING

How We Handle Your Account Data

Your account data — registration details, transaction records, and session history — is held securely and used only to operate your account and meet our obligations under applicable rules. We do not sell your personal data to third parties. You can request a summary of the data we hold by contacting support with your account ID; we will respond within the timeframe required by the rules that apply to your region.

Data Retention

We keep account and transaction records for as long as required by the rules governing the regions we serve. Once that period ends, data is deleted or anonymised in line with our internal policy.

Account Security

Your account is protected by password and OTP verification. Never share your login details. If you suspect unauthorised access, contact support immediately and we will suspend the account while we investigate.

Cookies and Tracking

We use session cookies to keep you logged in and analytical cookies to understand how the platform is used. You can manage cookie preferences through your browser settings at any time.

Requesting Changes

To update your registered details or request account closure, go to Account Settings or contact support directly. Identity verification may be required before we process certain changes.

TERMS SUPPORT CONTACT

Reach Us About Your Terms Questions

If you have a question about how these terms apply to your account — a payment dispute, an eligibility concern, or a request to close your account — our support team handles these directly. Contact us through any of the channels below and reference your account ID so we can act without delay.

Live Chat Open the chat widget from any page in your account dashboard. A support agent will pick up your query and can pull your account details directly.
Email Support Send your question to our support address with your registered email and account ID in the subject line. We reply to terms and account queries as a priority.
Help Centre The Help Centre covers common terms questions — account closure, payment disputes, and eligibility queries — with step-by-step answers you can act on right away.

Common Questions About These Terms

These are the questions we get most often about how our terms work in practice — account access, payments, data, and what to do if something is unclear.

These terms apply to every person who opens an account with Bajiwin. By registering, you confirm that you have read them and that using the platform is lawful in your region under applicable local law.

Yes. We may update these terms when our services change or when rules require it. We will notify you through your account before material changes take effect. Continued use after that notice means acceptance.

If Bajiwin does not currently serve your region, or if local law prohibits real-money gaming, you are not eligible to hold an active account. Eligibility depends on your location and applicable local law.

Contact support with your account ID and the transaction reference from your mobile wallet. We will review the deposit or withdrawal record and respond with our findings before taking any corrective action.

Send a data request to our support team using your registered email and account ID. We will confirm what data we hold and provide it within the timeframe required by the rules applicable to your region.

Go to Account Settings and select the account closure option, or contact support directly. We may ask for identity verification before processing the closure, and any pending withdrawals will be settled first.
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Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.